Privacy policy
Last updated: July 2, 2026
Quenched By Fe ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through quenched.skin, how we use it, and the choices you have.
1. Information We Collect
● Contact information you provide when booking an appointment, creating an account, or checking out (name, email, phone number, shipping/billing address).
● Order and payment information processed through Shopify and its payment partners (we do not directly store full payment card numbers).
● Appointment and service information, including notes relevant to your skin/wellness consultation that you choose to share.
● Marketing preferences, if you opt in to our email list (managed via MailerLite) or SMS communications.
● Automatically collected data such as IP address, browser type, device information, and browsing behavior on the Site, gathered through cookies and similar tracking technologies.
2. How We Use Your Information
● To process and fulfill product orders and service bookings.
● To communicate with you about appointments, order status, and customer service inquiries.
● To send marketing communications, only if you have opted in, and to allow you to unsubscribe at any time.
● To improve the Site, our offerings, and your overall customer experience.
● To comply with legal obligations and protect against fraudulent or unauthorized activity.
3. Cookies & Tracking
The Site uses cookies and similar technologies, including those provided by Shopify, to operate the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may affect certain Site functionality.
4. How We Share Information
We do not sell your personal information. We share information only with trusted service providers who help us operate the business, including:
● Shopify, for website hosting, checkout, and payment processing.
● Booking/scheduling app providers, for appointment management.
● MailerLite, for email marketing communications, if you have opted in.
● Shipping carriers, to fulfill and deliver product orders.
These providers are only permitted to use your information to perform services on our behalf.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business, tax, and appointment records as required by law.
6. Your Rights & Choices
● You may request access to, correction of, or deletion of your personal information by contacting us.
● You may unsubscribe from marketing emails at any time via the link included in each email.
● Depending on your location, you may have additional rights under applicable privacy laws (such as the California Consumer Privacy Act), including the right to know what personal information is collected and the right to opt out of certain data sharing.
7. Children's Privacy
This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
8. Security
We use reasonable administrative and technical safeguards, including those provided by Shopify's platform, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date above reflects the most recent revision.
10. Contact Us
For privacy-related questions or requests, contact us at info@quenchedbyfe.com